Effective Date: May 06, 2025

At CaresVision.com, we understand the importance of your privacy and are committed to protecting your personal information. This Mobile Privacy Policy ("Policy") outlines how we collect, use, protect, and disclose your personal information when you use our mobile services, including our mobile application, text messaging alerts, and other mobile-related features ("Mobile Services"). By accessing or using our Mobile Services, you agree to the practices described in this Policy.

This Policy applies specifically to mobile interactions with CaresVision.com and supplements our general Privacy Policy.

1. Information We Collect

When you use our Mobile Services, we collect certain types of personal information, including but not limited to:

• Mobile Number: Your mobile number is required when you sign up for text message alerts and notifications.

• Mobile Device Information: This includes your device’s operating system, mobile carrier, and device type.

• Location Information: With your consent, we may collect location data to provide you with geographically relevant content or notifications. You can disable location services at any time through your device’s settings.

• Usage Data: We collect data about your interactions with our Mobile Services, including the time and frequency of your interactions, browsing patterns, and engagement with the content we send.

We use this information to enhance your experience, deliver personalized content, and improve our Mobile Services.

2. How We Use Your Information

The personal information we collect through our Mobile Services is used for various purposes, including:

• Sending Alerts and Notifications: We send you important updates, news, and information about financial assistance programs, grants, and relief opportunities directly to your mobile device via text messages or push notifications.

• Improving Our Services: We use the collected data to improve the functionality and performance of our Mobile Services, ensuring that we provide the most relevant and up-to-date content.

• Personalization: We may use your information to personalize your experience, offering tailored content and notifications based on your interests and location.

We do not share, rent, or sell your personal information to third parties for marketing or promotional purposes.

3. Consent to Receive Messages

By opting into our Mobile Services, including receiving text messages or push notifications, you provide your express consent to receive communications from CaresVision.com. These messages may include:

• Alerts about financial assistance programs

• Updates about new articles, resources, or services available on the Website

• General information related to grants and relief programs

You acknowledge that by providing your mobile number and opting into receiving these messages, you consent to receive text messages or push notifications to the number or device you provided.

4. Message Frequency

For text message alerts, you will receive a maximum of 5 messages per month. These messages may vary in content and frequency based on your preferences and the nature of the alerts (e.g., new grants, financial assistance opportunities, or updates on relief programs).

You will not receive any unsolicited messages beyond this limit unless you specifically request them.

5. Message and Data Rates May Apply

By opting into our Mobile Services, you acknowledge and agree that message and data rates may apply. These charges are imposed by your mobile carrier, and the rates vary depending on your mobile plan. CaresVision.com does not control or assume responsibility for any charges related to your use of mobile services. You are responsible for any costs incurred as a result of receiving messages, including SMS fees or data charges.

6. Opt-Out and Unsubscribe

You can opt out of receiving text messages from CaresVision.com at any time by sending a text message with the following keywords to the short code provided in our communications:

• STOP

• QUIT

• END

• CANCEL

• UNSUBSCRIBE

Once you opt out, you will no longer receive further text messages from us. However, you may still receive essential transactional messages or messages required to manage your account or provide support.

If you prefer to opt-out of push notifications, you can disable them from your device settings. Please note that even if you opt-out of text messages or push notifications, certain important communications (e.g., account updates, security notices) may still be sent to you.

For further assistance with opting out, you can also contact our support team via the following channels:

• Email: help@caresvision.com

• Phone: 855-706-3856

7. Sharing of Mobile Information

We are committed to your privacy and will never share, sell, rent, or disclose your mobile information (including your mobile number) to third parties for marketing or promotional purposes. Your information is only used for the purposes outlined in this Policy, such as sending you alerts or notifications related to the services you have requested.

We do not share your mobile number with any third-party advertisers or affiliates. Your data is protected and only used to improve your experience with our Mobile Services.

8. Location-Based Services

With your explicit consent, we may collect and use your location information to provide you with more personalized and relevant content. For example, if you are located in a certain region, we may send you updates on local financial assistance programs or grants.

You can disable location tracking through your device’s settings at any time, and we will no longer collect location-based data. However, disabling location services may limit certain features of the Mobile Services.

9. Data Retention and Security

We take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, please note that no method of data transmission over the internet or mobile network is 100% secure, and we cannot guarantee the absolute security of your information.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

10. Third-Party Services

Our Mobile Services may integrate with third-party services or content, such as mobile analytics providers or service providers that support our messaging program. These third parties may collect and use information about your interactions with our Mobile Services. We are not responsible for the privacy practices or policies of third-party services, and we encourage you to review their privacy policies before interacting with them.

For example, third-party services may be used to help us send text messages or push notifications, analyze user interactions, or improve our app’s functionality. These third-party services may have access to your data, but they are prohibited from using it for purposes other than providing the services.

11. Changes to This Mobile Privacy Policy

CaresVision.com reserves the right to update or modify this Mobile Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Policy regularly to stay informed about how we protect your information.

By continuing to use the Mobile Services after updates to this Policy, you acknowledge and accept those changes.

12. Contact Us

If you have any questions or concerns regarding this Mobile Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

• Email: help@caresvision.com

• Phone: 855-706-3856

• Mailing Address: 8059 W Preece Drive #1060 Boise, ID 83704

This Mobile Privacy Policy is designed to provide transparency about how we collect, use, and protect your mobile information when you interact with our Mobile Services. By using our Mobile Services, you agree to the practices outlined in this Policy and give us your consent to process your personal information as described herein. If you do not agree with this Policy, please refrain from using our Mobile Services.